Order and Delivery
Your order means a lot to us, which is why we are committed to delivering all our products quickly and reliably. Deliveries are usually made Monday through Friday.

Shipping costs
Many of our competitors charge a shipping fee. Almost all our shipping options are free for all orders for any destination in the Netherlands, Belgium and United Kingdom.

Delivery & processing times
After placing your order, we will ship your products within 1 to 3 working days. As Nancy HomeStore has many different partners, delivery times may vary. The delivery time can take between 1 and 8 working days, shipped with DPD, DHL, PostNL or Bpost. If the product is outside the standard delivery time, this will be indicated in the description.

Shipping updates and alerts
Communication is very important - we will keep you informed through email notifications during the shipping process. When your order has been shipped, you will receive an email with the tracking number of your package. This number can be used to track the shipment with the delivery company mentioned in the email.